Support

How can we help?

We usually reply within 1 to 2 business days.

Frequently asked questions

How do I restore my purchases?

Open the Shop screen and tap Restore Purchases. Make sure you are signed in with the same Apple ID or Google account you used to buy.

How do I manage or cancel my Pro subscription?

Subscriptions are managed by the App Store or Google Play. On iPhone, go to Settings, tap your name, then Subscriptions, and select Voca.

I lost my gems or progress.

Sign in with Apple or Google so your progress is saved to your account and syncs across devices. If something still looks wrong, email us with your account details.

How do I delete my account?

You can delete your account and all related data from inside the app, in Settings. The deletion is permanent. You may also email us to request deletion.

How do I turn off ads?

Go Pro from the Shop screen to play completely ad free.

Legal

Read our Privacy Policy and Terms of Use.